Here is a question we could not answer well a year ago: what really happens with nIS2 and availability: a plain-language summary? We can answer it now.
Protecting the origin
None of this matters if the attacker can reach your origin directly. Historical DNS records, certificate transparency logs and misconfigured subdomains leak origin addresses all the time.
Allow-list the edge ranges, enable authenticated origin pulls and treat any origin IP that ever appeared in public DNS as burned.
Observability first
Every mitigation decision is logged with its reasons, and every log line can be traced to the rule and score components that produced it. When a customer asks why a request was challenged, the answer is a link, not a guess.
Logs stream to the customer’s SIEM within seconds, which also means their security team sees attacks in the same tools they use for everything else.
Why per-route baselines matter
A thousand requests per second to your homepage is Tuesday. A thousand requests per second to your password-reset endpoint is an attack. Global rate limits cannot tell the difference; per-route baselines can.
We learn the normal shape of traffic per route and per hour of the week, so a surge on a sensitive endpoint raises the risk score long before it approaches a global threshold.
What we changed
We moved the decision from a single threshold to a continuous score, added an explanation to every decision and made every rule testable against historical traffic before it goes live.
The result is fewer late-night pages for our analysts and — more importantly — fewer real users challenged by mistake.
Measuring success
We track three numbers for every incident: time to mitigation, the share of attack traffic that reached the origin, and the share of legitimate traffic that was challenged. The first should be under a second, the second under 0.1% and the third under 1%.
Those numbers go into every incident report, and they are the same numbers we are measured against in our SLA.
The full incident data behind this post is available to customers in the dashboard under Reports.