Challenge instead of block: fewer false positives, same protection (part 2)

challenge instead of block: fewer false positives, same protection sounds like a narrow topic. It turns out to touch almost every part of how an edge network behaves under attack.

The numbers

Across the last quarter, 71% of challenged clients never attempted a solution, 24% solved one challenge and then behaved normally, and 5% solved challenges repeatedly while continuing to attack — the last group is where analysts spend their time.

Median added latency for legitimate visitors that were challenged was 280 ms on desktop and 410 ms on mid-range Android devices.

Lessons for your own runbook

Know who can change DNS at two in the morning. Know your origin IPs and who can rotate them. Know which routes are expensive, and have a rate limit ready for each of them.

Most outages during attacks are not caused by the attack itself but by rushed changes made while under pressure.

Measuring success

We track three numbers for every incident: time to mitigation, the share of attack traffic that reached the origin, and the share of legitimate traffic that was challenged. The first should be under a second, the second under 0.1% and the third under 1%.

Those numbers go into every incident report, and they are the same numbers we are measured against in our SLA.

Compliance is a side effect

Regulators increasingly ask for evidence of resilience, not just promises. An incident timeline with start, peak, vectors and impact is exactly the evidence DORA and NIS2 ask for — and it falls out of good observability for free.

We export incident reports in formats auditors can file without anyone rewriting them.

What we changed

We moved the decision from a single threshold to a continuous score, added an explanation to every decision and made every rule testable against historical traffic before it goes live.

The result is fewer late-night pages for our analysts and — more importantly — fewer real users challenged by mistake.

Challenges beat blocks

Blocking lists go stale within minutes when attackers rotate through residential proxies. Proof-of-work does not care where a request comes from; it only cares whether the client is willing to pay the cost.

For a real browser that cost is a few hundred milliseconds, once per session. For a botnet sending a million requests a minute it is a million puzzles a minute — and at that point the attack stops being cheap.

If you run into any of this in your own environment, our SOC is happy to take a look — even if you are not a customer.