GDPR and request logs: what we store and why (part 2)

gDPR and request logs: what we store and why sounds like a narrow topic. It turns out to touch almost every part of how an edge network behaves under attack.

The numbers

Across the last quarter, 71% of challenged clients never attempted a solution, 24% solved one challenge and then behaved normally, and 5% solved challenges repeatedly while continuing to attack — the last group is where analysts spend their time.

Median added latency for legitimate visitors that were challenged was 280 ms on desktop and 410 ms on mid-range Android devices.

Compliance is a side effect

Regulators increasingly ask for evidence of resilience, not just promises. An incident timeline with start, peak, vectors and impact is exactly the evidence DORA and NIS2 ask for — and it falls out of good observability for free.

We export incident reports in formats auditors can file without anyone rewriting them.

What we got wrong

Our first version challenged too eagerly on mobile networks, where thousands of real users share a handful of carrier-grade NAT addresses. Reputation that is shared is reputation that is noisy.

We now weight fingerprint consistency and session behaviour far more heavily than IP reputation for traffic from known mobile carrier ranges.

Testing in production, safely

Every rule starts in log mode. We replay the previous seven days of traffic through it and show exactly which requests it would have affected before anyone can promote it to challenge or block.

This one feature has prevented more incidents than any detection we have ever shipped.

Protecting the origin

None of this matters if the attacker can reach your origin directly. Historical DNS records, certificate transparency logs and misconfigured subdomains leak origin addresses all the time.

Allow-list the edge ranges, enable authenticated origin pulls and treat any origin IP that ever appeared in public DNS as burned.

Measuring success

We track three numbers for every incident: time to mitigation, the share of attack traffic that reached the origin, and the share of legitimate traffic that was challenged. The first should be under a second, the second under 0.1% and the third under 1%.

Those numbers go into every incident report, and they are the same numbers we are measured against in our SLA.

What actually happens during a flood

The first thing to fail during a layer 7 flood is almost never bandwidth. It is connection slots, worker processes or database connections on the origin — resources measured in hundreds or thousands, not gigabits. An attacker who can make each request expensive only needs a few thousand requests per second.

That is why we score requests before they are proxied. By the time a request reaches your origin, it has been attributed to a client, compared against that client’s history and weighed against the current load on the route it targets.

{ "match": { "path": "/wp-login.php", "risk": ">= 37" }, "action": "challenge" }

We will follow up with the numbers from the next quarter.

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